Embrace the Challenge!
Jason Moore
One of my favorite politically correct terms is "challenging." As in that customer is very challenging. Or the new girl in sales is a real challenge to work with.
The reason why I find this term appealing is that it is completely appropriate for its intended use. Your challenging customers, co-workers, employees, and tasks are the ones who make you better in the long run. BUT only if you accept the challenge, find a way to effectively confront it, and eventually learn from it.
There's a reason why everyone you know does not run marathons (including me!). We have not looked at the training and dedication as a challenge that we would like to accept. This can be due to laziness, lack of dedication, or simply that you don't see any value in running a marathon. It is VERY RARELY a lack of ability to do something.
It's the same with your job. So the next work order that you receive that makes you want to throw your monitor out the window, take a deep breath and thank that customer for the opportunity to learn.
This is your challenge if you choose to accept it.
What challenge are you going to take on today that you put off yesterday (or last year)?
P.S. "I don't have the time" is nothing more than an overused excuse.
P.P.S. If you just said "I really don't have the time", you are only kidding yourself. Turn off the TV, wake up a little earlier, or re-evaluate what your daily schedule is filled with. But please don't say you don't have the time. "I have not prioritized for that" is a completely acceptable replacement.
