Ms. Carroll
Patrick Clements
I have been going to a sandwich shop for over 2 years. It's a Jersey Mike's located in Midtown Atlanta. Occasionally, I get in a friendly debate with my brother on where to get a good sub...he says Subway and I say Jersey Mikes (yeah, I know this is great time for a sub snob to scoff). The truth of the matter is there is really no difference in the shops or the sandwich itself. These are irrelevant to me. I could care either way. I choose Jersey Mike's because of Ms. Carroll. She knows me by name, she knows to ask me if I want my regular (#7 - Turkey on wheat with white American, Mike's way) or if I want to get the 'I earned it' sub (#13 - Italian on wheat, Mike's way with a little mayo). She asks me about my family and how they are doing, she asks me who I am dating and if I have plans for the weekend. She calls me her baby when I introduce her to new people. She smiles and waves at me when I come into the door. This is why I choose to go to this sub shop over any other shop in the area.
I hope that I can one day give my customers the same honest and genuine treatment that she affords me every time I see her.
